Frequently Asked Questions (FAQ)
Find quick answers to the most common questions about ZenRing, your all-day wellness and sleep tracking companion.
What is ZenRing and what health metrics does it track?
ZenRing is a lightweight, waterproof titanium smart ring that tracks heart rate, HRV, body temperature, sleep stages, and daily activity. All data syncs to the free ZenRing mobile app, providing Sleep and Readiness Scores to help you optimize your wellness 24/7.
Do I need a subscription or any monthly fees to use ZenRing?
No. ZenRing’s companion app is completely free — you get full access to all features without ever paying extra.
How is ZenRing different from other smart rings like the Oura Ring?
ZenRing delivers the same advanced health tracking (or more) at a lower price with no subscription fees. It also includes a free sizing kit and maintains a slim, durable titanium build with excellent accuracy.
How much does ZenRing cost, and are there any extra fees?
ZenRing is $249 (regularly $299). This one-time cost includes the ring, wireless charging dock, USB cable, and free shipping. No hidden fees.
What if I don’t know my ring size?
Select “I need a Sizing Kit” at checkout and we’ll send it free. Once you confirm your size, we’ll ship your ZenRing.
What is ZenRing made of, and is it durable?
Crafted from aerospace-grade titanium alloy, ZenRing is strong, lightweight, scratch-resistant, and built for daily wear.
Is ZenRing comfortable to wear all day and night?
Yes. Weighing only 4–6 grams and with a slim profile, ZenRing is comfortable enough to wear continuously — even while sleeping.
How long does the battery last, and how do I charge it?
Battery life is 4–7 days per charge. It recharges wirelessly in 30–90 minutes on the included dock.
Is ZenRing waterproof?
Yes. ZenRing is IP68-rated, making it safe for showers, swimming, and workouts.
What smartphones are compatible?
Works with iPhones (iOS 13+) and Android phones (Android 6.0+). The app is free in both app stores.
What comes in the box?
ZenRing, wireless charging dock, USB cable, and quick start guide. Sizing kit if requested before shipment.
Is there a warranty?
Yes. 1-year limited hardware warranty covering manufacturing defects.
What if I’m not satisfied — can I return it?
We offer a 30-day money-back guarantee if returned in original condition.
Can ZenRing help improve sleep or reduce stress?
ZenRing provides actionable insights from your sleep and recovery data, helping you make lifestyle changes for better rest and stress management.
What kind of insights does the ZenRing app provide?
Daily Sleep and Readiness Scores, sleep stage breakdowns, heart rate trends, activity stats, and body temperature insights — all free.
Does ZenRing track daily activity and workouts?
Yes. ZenRing logs steps, calories, active time, and supports workout tracking modes.
Can I share my data with my doctor or family?
Yes. You can show trends, export reports, and share data directly from the app.
Why choose ZenRing over a smartwatch?
ZenRing offers more accurate readings from finger sensors, is discreet, comfortable for sleep, and doesn’t need daily charging.
How do I set up ZenRing?
Download the free app, create your account, and pair your ring via Bluetooth — setup takes just minutes.
How fast is shipping?
Orders ship in 1–2 business days. Free standard U.S. shipping usually takes 3–5 business days.
Do you ship internationally and are there customs fees?
Yes, we ship to many countries. International transit times vary by destination and carrier. Any import duties, VAT, or customs fees are assessed by your local authority and are the buyer’s responsibility. International returns are accepted — contact support for an RMA and instructions.
Is my ZenRing health data private?
Yes. Your data is encrypted in transit and at rest. We never sell your personal health information. You control what is shared and can export or delete your data at any time in the app.
Will ZenRing get new features over time?
Absolutely. We regularly release free app updates that add features, improve accuracy, and enhance performance. You’ll receive update prompts via the App Store or Google Play.
What if my ZenRing doesn’t fit when I get it?
If your ring doesn’t fit, contact us within 30 days for a hassle-free size exchange. The ring must be in like-new condition. We’ll guide you through sending it back and shipping the correct size.
How accurate are ZenRing’s measurements?
ZenRing’s finger-based sensors deliver highly accurate readings (e.g., heart rate and HRV benchmarking). Accuracy can vary with placement and consistency of wear, so be sure the ring fits snugly and the sensors maintain contact.